Please note our office will be closed from midday 24th December 2024 and reopens on 3rd January 2025

Final day to place orders for in-stock items - 18th December 2024
Last deliveries before the holiday break - 20th December 2024
Shipments resume from 3rd January 2025

Freestyle Libre sensors are not available for direct sale to pharmacies. Please purchase through your authorized wholesalers.

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Step by step guide to getting started with Freestyle Libre 2

 

 

 

The FreeStyle Libre 2 system is designed to be easy and intuitive to use. The information on this page will help you start using your FreeStyle Libre 2 for the first time.

 

If you would like further assistance, FreeStyle Libre Support is available on 0800 106 100 (option 2), 7 days a week, 9am to 7pm

 

 

 

 

Click here for the FreeStyle Libre 3 Plus getting started guide

Access and eligibility information for the NZ CGM funding program

1. Applying your sensor

 

  • Before you apply the sensor
    • The back of the arm is the recommended and approved application site.
    • Do not use body lotion or cream where you'll apply the sensor, as they may leave an oily residue on your skin.
    • Body hair can interfere with sensor adhesion. Choose an area with the least hair or consider shaving the site.
  • Prepare your skin
    • Wash Only use non-moisturising, fragrance-free soaps to wash the area where you'll apply the sensor.
    • Clean Use an alcohol wipe to clean the site and then allow skin to air dry (do not blow on it).
    • Dry Allow your skin to fully dry before applying the sensor. This is especially important if you plan to apply the sensor after you shower or swim.
  • Prepare the sensor
    • Peel back and remove the lid from the sensor pack.
    • Unscrew the cap of the sensor applicator. You will hear a click.
    • Align the line on the sensor applicator with the line on the sensor pack.
    • On a flat surface, firmly push the sensor applicator onto the sensor pack. IMPORTANT: This must be performed on a flat surface for proper sensor connection.
    • Remove the sensor from the sensor pack. The sensor is now attached and ready for application.
  • Apply your sensor
    • Place the sensor applicator over the prepared site and push down firmly to apply the sensor to the back of your upper arm.
    • Gently pull the sensor applicator away from your body. The sensor should now be attached to your skin. Make sure the sensor is secure.

Get more tips for adhesion from the Sensor Adhesion Guide

2. Download the FreeStyle LibreLinkØ  app

 

With the free-to-download FreeStyle LibreLinkØ app you can set up optional real-time alarms◊, and get automatic glucose readings sent to your phone, every minute.*

Note: If you already have the FreeStyle LibreLinkØ app on your phone, ensure it is updated to the latest version.

  • Automatically receive alarms when your glucose level is too low or too high.◊
  • Easy to see glucose reports and trends to help you make insulin dosing decisions.
  • Shows up to 8 hours of glucose history.
  • Estimated A1c reports and option to share your glucose data with loved ones and healthcare professionals.

Learn more

Apple Android

Mobile compatibility guide

 

Not able to use the FreeStlye LibreLinkØ  app?

If you are not able to download and use the FreeStyle LibreLinkØ  app, you may request a FreeStyle Libre 2 reader 

Request a reader

3. Set up the FreeStyle LibreLink App

 

4. Set up the optional alarms

Scan to start your FreeStyle Libre 2 Sensor!

 

After a one-hour warm-up period, your sensor will start providing you with glucose data readings, every single minute.

In the meantime, why not review some further helpful information and sign up for our newsletter!

Video Guides

Explore the FreeStyle Libre 2 system with these bite sized videos

Video Guides

The Complete Guide to FreeStyle Libre 2

A comprehensive booklet containing everything you need to know about using FreeStyle Libre 2

Download

Newsletter

Sign up to our newsletter for the latest information and updates about FreeStyle Libre products

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◊ Notifications will only be received when alarms are turned on and the sensor is within 6 meters of the reading device.Ø FreeStyle LibreLink is a mobile application. Use of FreeStyle LibreLink requires registration with LibreView, a service provided by Abbott and Newyu, Inc. Data charges may apply when downloading the FreeStyle LibreLink or LibreLinkUp apps. FreeStyle Libre readers and sensors are provided by Abbott. The FreeStyle LibreLink app is only compatible with certain mobile devices and operating systems. Please check our compatibility guide for more information about device compatibility before using the app. The FreeStyle LibreLink app and the FreeStyle Libre 2 reader have similar but not identical features.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the U.S. and other countries.Google Play and the Google Play logo are trademarks of Google LLC

The FreeStyle Libre 2 CGM System is indicated for measuring interstitial fluid glucose levels in people (aged 4 and older) with insulin-dependent diabetes. Always read the instructions for use. The system must not be used with automated insulin dosing (AID) systems, including closed-loop and insulin suspend systems. The sensor must be removed prior to Magnetic Resonance Imaging (MRI).

The sensor housing, FreeStyle, Libre, and related brand marks are marks of Abbott information contained herein is for distribution outside of the USA only Mediray New Zealand, 53-55 Paul Matthews Road, Albany, Auckland 0632. NZBN 9429041039915. ADC 91615 V5.0