Please note our office will be closed from midday 24th December 2024 and reopens on 3rd January 2025

Final day to place orders for in-stock items - 18th December 2024
Last deliveries before the holiday break - 20th December 2024
Shipments resume from 3rd January 2025

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Automatic glucose readings sent to your phone, every single minute*

The app has it all

With the FreeStyle LibreLinkØ  2.10 update, sensor glucose data is now sent straight to your phone, with no scanning required!*

This update is available now on iOS and Android. It's free to upgrade, and you still use the same FreeStyle Libre 2 sensors as before.

For the best FreeStyle Libre 2 experience and the only way to receive automatic glucose readings, you must start your sensor with the FreeStyle LibreLinkØ app.

 

The #1 CGM worldwide^ just got even better

Still the same sensor you know and love

Receiving automatic glucose readings is as easy as updating the app. There's no change to the FreeStyle Libre 2 sensor, all you have to do is update the app, it's that easy. When you start your next sensor you will start receiving automatic glucose readings on your phone.* If you are already wearing a sensor when you update the app you'll need to keep scanning that sensor until it ends.

Still the only CGM in New Zealand that takes a glucose reading every single minute#


Now, these minute-by-minute glucose readings are automatically displayed on your phone via Bluetooth. See your glucose levels change before your eyes, without the need to scan,* so you can have feedback on how food, activity and medication can impact your glucose levels with just a quick glance at your phone.

Share automatic readings with carers and loved ones


LibreLinkUpΩ is a companion app that allows up to 20 carers and loved ones to track your glucose data and alarms. Now, LibreLinkUpΩ helps provide even more peace of mind, receiving automatic glucose readings every single minute, and allowing users to set their own optional alarms.

More information included with glucose alarm notifications


Push notifications for optional alarms now include both your glucose reading and your trend arrow on compatible smartphones and smartwatches. So you can know the minute your glucose levels go too high or too low and can take action sooner.‡§

The FreeStyle Libre Flash Glucose Monitoring System and the FreeStyle Libre 2 Flash Glucose Monitoring system is indicated for measuring interstitial fluid glucose levels in people (aged 4 and older) with insulin-dependent diabetes. The indication for children (age 4 – 17) is limited to those who are supervised by a caregiver who is at least 18 years of age. Always read the instructions for use. The system must not be used with automated insulin dosing (AID) systems, including closed-loop and insulin suspend systems. The sensor must be removed prior to Magnetic Resonance Imaging (MRI).

Free to upgrade - Just download or update the app!

For users of FreeStyle Libre 2 sensors

 


FreeStyle LibreLinkØ

Make sure your FreeStyle LibreLinkØ app is downloaded and updated to Version 2.10 or above. Allow any permissions the app asks you to provide.
Start your next FreeStyle Libre 2 sensor. If you are already using a sensor when you upgrade the app, you will still need to scan until you start a new sensor.
When you start your next sensor, after the warm-up period you will start receiving automatic updates, every single minute!

 

 

For Caregivers and Loved OnesΩ

 


LibreLinkUpΩ

Make sure your LibreLinkUpΩ app is downloaded and updated to version 4.7 or above.
Watch the above video and follow the easy-to-understand instructions on the app, including setting up optional alarms.
When the person you are connected to starts their next sensor you will start receiving automatic updates, every minute!

 

 

 

Minimum device and operating system requirements for the FreeStyle LibreLinkØ 2.10 app

 

iOS

iPhone 8 and later

iOS 15.5 or higher

Android

NFC-enabled smartphones
Android 8 or higher

 

Check your smartphone or smartwatch’s compatibility 

 

COMPATIBILITY GUIDE

FreeStyle Libre 2


Still powerfully simple#

Still discreet and convenient

Still with outstanding 14-day accuracy1

Still with zero finger pricks

Still The #1 CGM worldwide^

What the update means for FreeStyle Libre 2 reader users

 

If you use the FreeStyle Libre 2 reader with your FreeStyle Libre 2 sensor, you will not receive real-time glucose readings even if you use the updated FreeStyle LibreLinkØ app as your second device. Find out more about what the update means for you below.

 

 

For FreeStyle LibreLinkØ app users

You must start your sensor with your updated FreeStyle LibreLinkØ app to benefit from real-time glucose readings sent straight to your phone, every minute.

Start sensor with app


For FreeStyle Libre 2 reader users

If you choose to use a Reader to scan your sensor, you will continue to benefit from all features of FreeStyle Libre 2 but will not receive real-time readings.

Start sensor with reader

 

Real-time glucose readings

Scan for glucose readings

Use a second device

Reader as a second device

Reader cannot be used as a second device

App as a second device

Scanning only

 

*Glucose readings are automatically displayed in the FreeStyle LibreLink app when the sensor has been started with the app, and the smartphone and sensor are connected and in range. Optional scan to backfill up to 8 hours of data following a period of lost sensor connection.Ø The FreeStyle LibreLink app is only compatible with certain mobile devices and operating systems. Please check www. freestylelibre.com.au/compatibility for more information about device compatibility before using the app. Use of FreeStyle LibreLink requires registration with LibreView.Ω The LibreLinkUp app is only compatible with certain mobile device and operating systems. Please check www.librelinkup.com for more information about device compatibility before using the app. Use of LibreLinkUp and FreeStyle LibreLink requires registration with LibreView. The LibreLinkUp mobile app is not intended to be a primary glucose monitor: home users must consult their primary device(s) and consult a healthcare professional before making any medical interpretation and therapy adjustments from the information provided by the app.# # Compared to other on-market CGMs in New Zealand. As of August 2023.‡ Notifications will only be received when alarms are turned on and the sensor is within 6 meters of the reading device.† Finger pricks are required if glucose readings and alarms do not match symptoms or expectations^ Data based on the number of users worldwide for FreeStyle Libre family of personal CGMs compared to the number of users for other leading personal CGM brands and based on CGM sales dollars compared to other leading personal CGM brands. As of August 2023.§ Compatible smartwatches are smartwatches that support notification mirroring. To receive alarms from the FreeStyle LibreLink app on your smartwatch, alarms must be turned ON, your phone and smartwatch must be connected, and your devices configured to deliver notifications.1. Alva S. et al. J Diabetes Sci Technol 2022;16(1): 70–77. (ePub 2020). DOI: 10.1177/1932296820958754Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the U.S. and other countries.Google Play and the Google Play logo are trademarks of Google. ADC-81285 V1.0

Frequently Asked Questions
  • How can I tell which version of the FreeStyle LibreLink app is installed on my mobile device?

    You can confirm your app version by following the steps below:

    – Open the app
    – Tap Menu
    – Tap About
    – Locate Software Full Version

  • What are the minimum device and operating system requirements for the FreeStyle LibreLink 2.10 app?
    • iOS App:
      • iPhone 8 and later, running iOS 15.5 or higher
    • Android App:
      • NFC-enabled smartphones, running Android 8 or higher
    • Users should refer to the Mobile Device and OS Compatibility guide to confirm their phone and OS is compatible with the FreeStyle LibreLink app.
  • How can I tell which version of the FreeStyle LibreLink app is installed on my mobile device?

    You can confirm your app version by following the steps below:

    • Open the app
    • Tap Menu
    • Tap About
    • Locate Software Full Version
  • What happens if I update my app to the latest version mid sensor wear? Will the app switch over to receiving real-time glucose readings?

    No. Users who update their app mid sensor wear, will continue to scan their sensor to receive glucose readings. Once the user starts a new FreeStyle Libre 2 sensor with the app, they will then begin to receive real-time glucose readings.

  • Will I need to buy new FreeStyle Libre 2 sensors to get real-time glucose readings with the FreeStyle LibreLink app?

    No, you do not need to purchase new FreeStyle Libre 2 sensors to get real-time glucose readings with the FreeStyle LibreLink app. However, you must update your app to version 2.10 if you wish to receive real-time glucose readings when using the FreeStyle LibreLink app with your FreeStyle Libre 2 sensor.

  • Do I still need to scan to start my FreeStyle Libre 2 sensor with the FreeStyle LibreLink v2.10 app?

    Yes, it is still required to scan your sensor when starting a new FreeStyle Libre 2 sensor with the FreeStyle LibreLink app.

  • Have any of the glucose alarms changed with the update to real-time glucose readings with the FreeStyle LibreLink app?

    Yes, it is still required to scan your sensor when starting a new FreeStyle Libre 2 sensor with the FreeStyle LibreLink app.

  • I updated my FreeStyle LibreLink app but I do not see real-time glucose readings with the sensor I’m currently using, why is that?

    You will not see real-time glucose readings until you start a new FreeStyle Libre 2 sensor after updating your FreeStyle LibreLink app to version 2.10.

  • How does scan to backfill work?

    If a user discovers a gap in their glucose data on the graph, they can scan their FreeStyle Libre 2 sensor with the FreeStyle LibreLink app to recover and fill in data from the last 8 hours.

  • Will the app alert users that they have a data gap on their graphs?

    Yes, the app will prompt users once per Sensor whenever a gap > 2 hours appears on the glucose graph.

  • Have any of the App reports been updated?

    Yes. The Sensor Usage Report has been updated to capture the following information:

    • Total Scans/Views
    • Scans/Views Per Day
    • % Time Sensor is Active
  • Are there any changes to the Alarm Push Notifications for users receiving real-time glucose readings?

    Yes, for users who are receiving real-time glucose readings, the Alarm push notifications have been updated to include the glucose value that generated the alarm along with the corresponding trend arrow.

  • Am I able to use both my FreeStyle Libre 2 Reader and the FreeStyle LibreLink app together with my FreeStyle Libre 2 Sensor?

    Yes, it is possible to use both your FreeStyle Libre 2 Reader and the FreeStyle LibreLink app with your FreeStyle Libre 2 Sensor. If using both devices with the Sensor, the FreeStyle Libre 2 sensor will not stream real-time glucose readings to the app. You will need to scan your Sensor with the Reader or FreeStyle LibreLink app to receive a glucose reading.

  • Will I receive real-time glucose readings if I start my FreeStyle Libre 2 sensor with my FreeStyle Libre 2 Reader?

    No. If you wish to receive real-time glucose readings, you must start your FreeStyle Libre 2 Sensor with the FreeStyle LibreLink app.

  • Will I receive real-time glucose readings if I start my FreeStyle Libre 2 sensor with my FreeStyle Libre 2 Reader and then connect to the FreeStyle LibreLink app?

    No. Real-time glucose readings are only available when you start your FreeStyle Libre 2 sensor with the FreeStyle LibreLink app. If you start your FreeStyle Libre 2 sensor with the reader, you will not receive real-time glucose readings with that sensor on the Reader or the FreeStyle LibreLink App.

  • If I start the sensor with the FreeStyle LibreLink app, can I also use the Reader to scan the sensor?

    No, once you start a FreeStyle Libre 2 sensor with the App, you cannot use that sensor with the Reader. If you wish to use both the Reader and the FreeStyle LibreLink app with your Sensor, it is important to start your Sensor with the Reader first, and then add the FreeStyle LibreLink app. If you use both the Reader and app, you will need to scan your sensor with either device to receive glucose readings.

  • Will I receive glucose alarms on the FreeStyle LibreLink app if I started my FreeStyle Libre 2 sensor with the FreeStyle Libre 2 Reader?

    No, in this scenario you will only receive glucose alarms on the FreeStyle Libre 2 Reader. You can use the App to check your glucose, but you cannot receive glucose alarms with the App because the Sensor was started by another device.

  • What updates have been made to the Home Screen when using a FreeStyle Libre 2 sensor?

    The Home Screen has been updated to include the following information:

    • Real Time glucose values
    • 8 hours of historical glucose values
    • Add Note button
  • What information is added to a Note when the “Add Note” button is tapped on the Home Screen?

    When adding a note from the Home Screen, the note will capture the glucose value displayed when Add Note button was tapped and any note details added such as Food, Rapid or Long-Acting Insulin, Exercise, and free text comments.

  • What information is captured in the Logbook?

    The Logbook will display the following information:

    • Notes
      • Food
      • Rapid-Acting Insulin
      • Long-Acting Insulin
      • Exercise
      • Comments
    • Glucose values captured via a scan
  • Will real-time glucose readings also be shared with a my Healthcare Provider?

    Yes, if you are connected to your HCPs LibreView practice under their Connected Apps section, your glucose readings will be shared with your HCP.

  • If you scan your sensor with the FreeStyle LibreLink app, will the scanned glucose values appear on your HCP’s reports in LibreView?

    Yes, the Daily Log report in LibreView will capture any scanned glucose readings.

  • Do LibreLinkUp users need to update their LibreLinkUp app to receive real-time glucose readings from their connections who are using FreeStyle Libre 2 sensors?

    Yes. LibreLinkUp users who wish to receive real-time glucose readings from their connections who are using FreeStyle Libre 2 sensors must update their LibreLinkUp app to version 4.7.

  • Will the FreeStyle LibreLink app be compatible with smartwatches?

    If you are using the FreeStyle Libre 2 sensor you may be able to mirror alarms and other app notifications on your smartwatch. To receive alarms from the app on your smartwatch, alarms must be turned on, your mobile phone and smartwatch must be connected, and your devices configured to deliver notifications.

  • Will I get alarms on my smartwatch?

    There is no app specifically for smartwatches, however some smartwatches mirror the notifications received on a mobile phone and these watches may receive alarms and other app notifications from the FreeStyle LibreLink app. Please check the Compatibility Guide https://www.freestylelibre.com.au/compatibility for more information about smartwatch compatibility and refer to information from your smartwatch manufacturer for full list of compatibility.

  • What information will the alarm display when it is mirrored on my smartwatch?

    Glucose alarm notifications mirrored on your smartwatch will let you know if your glucose is too high or too low, so you can act.